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Box sync not working windows 10 mac#

Mac packages cannot be converted to folders.

Folders cannot be converted to Mac packages.

To see the list of current problem files, go to the Box Sync icon in your system tray or menu bar and select the "Error Syncing File" option:Ĭheck the list below for the error notification you've received:ĭependency failed - check for other problem files

If the icon is not there, try restarting Box Sync from the Start Menu or Spotlight Search.īox Sync provides detailed user notifications if a file cannot be synced.

If the Box icon is gray (gray "b" on mac), make sure you are logged in to Box Sync.On Windows this is a blue Box, on Macs it is a black "b".The Box icon appears in the system tray/menu bar to indicate that Box Sync is running and you are logged in.If there are red icons, there was an error syncing that item.If there are yellow icons, Box Sync is scanning your folder tree and/or syncing your content.On Windows, if there are no icons, you may be logged out of Box Sync.Files and folders with blue check mark icons indicate successful syncing.It will be on a local native drive by default.

If the Box Sync folder is not here, make sure you have Box Sync installed and that is it installed on a local native drive (not a network or external drive).The Box Sync folder appears in the favorites section.To help in troubleshooting, here's a quick example of a healthy Box Sync folder for reference: This guide contains common Box Sync issues and what to do if files are not syncing.